Privacy Policy

Privacy Policy

At Cashalot Casino, we are committed to protecting your privacy and ensuring that you have a secure online experience. This Privacy Policy explains how we collect, use, disclose, transfer, and store your personal information when you access our website, mobile application or any other services offered by us (collectively referred to as the "Services").

Information Collection

When you register with Cashalot Casino, create an account, place a bet, play games, deposit funds, request withdrawals or use any of our Services, we may collect and process various types of personal information about you. This includes:

• Contact Information: your name, email address, phone number (including mobile), physical address, and other similar contact details.
• Account Details: account ID, login credentials, preferences set during registration such as preferred currency, time zone, language.
• Financial Information: payment method(s) used to fund your account or receive withdrawals, including credit/debit cards information, bank account details for wire transfers, e-wallet accounts and cryptocurrency wallet addresses.
• Transaction Data: history of financial transactions on the website, mobile application or other services provided by us (including deposit/withdrawal data).
• Usage Data: online behavior such as game preferences, device type used to access Services, browsing patterns.
• Location Information: physical location from which you access our Service.

Usage and Disclosure

We use your personal information for various purposes:

1. To register and manage an account with us.
2. To process payment transactions including deposits, withdrawals.
3. To improve the Services, customer experience, gaming experience and online security measures.
4. For regulatory compliance (including Know Your Customer procedures to prevent money laundering).
5. To communicate promotions and other marketing materials.

We may disclose your personal information:

1. To comply with applicable laws and regulations (for instance, Anti-Money Laundering Acts, Financial Services Act in the UK), including responding to lawful requests by law enforcement agencies.
2. For our legitimate business purposes where necessary to operate or improve services provided (such as website optimization).
3. With third-party service providers who help us deliver the Service efficiently, securely and effectively.

Data Storage Security

Cashalot Casino takes commercially reasonable physical and electronic precautions to protect your information against unauthorized disclosure, theft, loss, misuse modification alteration by hackers or viruses. We maintain access controls for our data processing systems to ensure that only authorized personnel can access your account and financial transaction records.

However, please note that no method of transmission over the internet is completely secure, so while we use best practices to protect information, you should always be cautious when sharing personal details online.

User Rights

You have the right:

1. To request an update or correction of any inaccurate data about yourself.
2. Access your account settings and withdraw consent for specific services (for example email marketing).
3. Obtain a copy of all records held by Cashalot Casino in relation to you, subject to applicable regulations.

Data Retention

Cashalot Casino retains your personal information while you are using the Service or an existing member until your account is closed. When your relationship with us ends (either due to deletion from our system after non-use over a long period), we will delete all stored records of this data within six months, but subject to applicable law and regulatory obligations.

Data Sharing

We share personal information only for legitimate purposes in compliance with UK Data Protection Act 2018 as amended by GDPR legislation.

Please note that when your relationship ends with us (as an active member or when deleting the account), you can request a copy of all records we hold on you. This will allow deletion within six months, subject to regulatory requirements and our internal data management procedures.

We are committed to protecting and respecting individual rights as provided under applicable laws regarding personal data protection and we always comply with best practice for secure handling online transactions.